Privacy Policy
KAVIRA Privacy Policy
Last Updated: 20 August,2026
KAVIRA (“KAVIRA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or purchasing our products.
This Privacy Policy explains what information we collect, why we collect it, how it may be used, and how we protect it.
1. Information We Collect
When you visit our website, place an order, create an account, or contact us, we may collect:
Full name
Mobile/telephone number
Email address
Billing and shipping address
Order and transaction details
Payment-related information
Information you provide when contacting customer support
Device, browser, IP address and website usage information
We don’t intentionally collect sensitive personal information unless it’s necessary for a specific service and provided lawfully.
2. Payment Information
Payments on our website may be processed through third-party payment providers such as Cashfree, Razorpay, or other payment gateways enabled by KAVIRA.
KAVIRA does not intentionally store complete debit-card, credit-card or banking credentials on its own servers.
Payment information is handled according to the security and privacy practices of the respective payment provider.
3. How We Use Your Information
We may use your information to:
Process and deliver your orders
Confirm payments
Send order and delivery updates
Process cancellations, returns and refunds
Respond to customer enquiries
Provide customer support
Improve our products and website
Prevent fraud and unauthorized transactions
Maintain website security
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted and where you’ve provided appropriate consent
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Keep your shopping cart functioning
Remember your preferences
Understand website traffic
Improve website performance
Measure advertising and marketing campaigns
Provide relevant advertisements
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
5. Marketing Communications
If you provide your email address or phone number and consent to receive marketing communications, we may send you information about:
New products
Offers and discounts
Promotions
KAVIRA updates
You can unsubscribe from promotional emails at any time using the unsubscribe option provided in the communication or by contacting us.
6. Sharing of Information
We may share necessary information with trusted service providers that help us operate KAVIRA, including:
Shopify
Payment gateways
Courier and logistics partners
Technology and hosting providers
Marketing and analytics service providers
Customer-support providers
Professional advisers where required
These providers receive only the information reasonably necessary to perform their services.
We may also disclose information when required by applicable law, regulation, legal process or a lawful government request.
7. Shopify
Our online store is powered by Shopify. Shopify may process information according to its own privacy policies and terms.
Information may be processed by Shopify to provide ecommerce functionality, including checkout, order processing, fraud prevention and website operations.
8. Data Security
We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete transactions
Provide our services
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal and regulatory obligations
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion where legally permitted
Withdraw consent for certain processing
Opt out of promotional communications
Raise a privacy-related complaint
To exercise applicable rights, contact us using the details provided below.
11. Children’s Privacy
Our website isn’t intended for children who aren’t legally permitted to make purchases or provide personal information independently.
We don’t knowingly collect personal information from children for the purpose of making unauthorized purchases.
12. Third-Party Websites
Our website may contain links to third-party websites, payment providers, social media platforms or other services.
KAVIRA isn’t responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of each third-party service you use.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have a question, concern or request regarding this Privacy Policy, please contact us:
KAVIRA
Business Name: Kavira
Email: info@kavirastore.com
Phone/WhatsApp: [Your Phone Number]
Business Address: [Your Business Address]
GSTIN: [Your GST Number, if applicable]